Metro DC Music ships all orders within 24 hours of payment, 7 days per week. All orders that arrive by 2:00PM Eastern time ship the same day.
All website prices include free shipping to destinations in the United States and its territories.
At our discretion we use U.S. Postal Service (First Class and Priority Mail), UPS Ground and FedEx Ground for shipping.
All customer orders receive an email with tracking information.
We take responsibility for all shipments until the carrier tracking indicates delivery.
If we ship an item and the tracking does not indicate delivery within a reasonable time we will re-ship the item at no further cost to the customer.