The MDM Difference
Fast & free shipping on all orders
Depending on order weight and value we use USPS Priority Mail, USPS First Class Mail or UPS Ground. No slow, budget services are used.
All orders ship from our Virginia warehouse
No drop-shipping. All of our products are stocked in our own warehouse and packed by our own staff. We have been selling online since 2006.
30-day hassle free returns with no restock fee
In the rare case where something isn't right with your order, contact us and let us fix it. If you need to return something for any reason contact us for a Return Merchandise Authorization (RMA) number. We will refund your purchase price less our actual cost of free shipping postage, with no restocking fee.
Shopify Level 1 Security, shop with confidence
MetroDCMusic.com is powered by Shopify ecommerce technology. Shopify is certified Level 1 (top level) by the Payment Card Industry Data Security Standard (PCI DSS), an information security standard for organizations that handle credit card and debit card information. Defined by the Payment Card Industry Security Standards Council, the standard was created to increase controls around credit card data to reduce credit card fraud via its exposure. compliant. This compliance extends to all online stores, such as Metrodcmusic.com, powered by Shopify.
Orders arriving by 2PM Eastern ship same day
We have been shipping orders for ecommerce since 2006. Our new warehouse has been in operation for nearly 5 years and has shipped over 100,000 orders as of November 2018. There is a running counter on the MetroDCMusic.com homepage showing the number of orders packed and shipped by our warehouse. All orders ship within 24 hours of payment and orders arriving by 2PM (east coast time) ship the same day. We're serious about fast and free shipping!